AI Agent
The AI Agent services offered by Bit68 are designed to completely change how businesses
communicate with their customers and run their operations. This is because, unlike most
automation tools, AI Agents are intelligent digital coworkers that comprehend context and
improve over time.
These AI tools can handle complex tasks and provide customized, human responses. This
enables businesses to improve customer service, produce insights from their data, and optimize
processes. They are made to handle complex tasks and offer a personalized experience.
Artificial intelligence agency services
AI Chatbots & Automation Systems
Bit68 creates AI chatbot agents that handle the bulk of messages and interactions of users with speed and accuracy. These systems provide a smooth, integrated system with your website, mobile app, WhatsApp, and Meta platform to perform multiple operations like customer service, sales, and HR.
The chatbots developed by us in collaboration with the artificial intelligence firm are able to handle all complicated queries from the customer in no time and are also responsible for routing cases to human representatives if necessary. Within the firm, we develop HR helpers that are able to handle leave applications, attendance queries, and many more things. For service-providing companies, there are bots with the capacity to route grievance cases.
By minimizing the human effort required, these AI systems are able to increase response time and support customer satisfaction.
Process Automation
We use the power of Robotic Process Automation with the intellectual abilities of Artificial Intelligence in order to increase the efficiency of business-related activities in terms of finances and supply chains. The process involves automating recurring business-related tasks with absolute accuracy.
The process automation done by Bit68 involves invoice extraction and verification, data entry across multiple systems, intelligent email routing, and auto-routing documents to the ERP system through OCR/ business rules. We also create complete workflows that interface with internal systems like ERPs/ CRMs/ HRMs in such a way that data is routed automatically to the relevant systems.
Whether your objective is the reduction of turnaround time, standardization of business processes, or digital transformation in scale, our AI-powered RPA solutions allow your teams to perform faster and smarter.
Document Intelligence
For organizations dealing with vast amounts of documents like legal, business, or financial documents, Bit68 provides artificial intelligence and intelligent agents solutions through Document Intelligence that turns unstructured data in documents into valuable information. With advanced OCR and advanced NLP techniques, Bit68 derives meaningful information from PDF files, scans, contracts, receipts, and multiple-page documents.
Our tools are able to detect matters of non-compliance automatically, point out areas in violation of the contract, provide comparisons between different versions, and summarize lengthy texts. We also make complicated repositories of documents into searchable repositories from which teams can quickly access key terms or subjects in thousands of pages.
Document-intensive companies like banks, legal teams, insurance companies, logistics companies, and the government utilize our solutions in order to shorten processing times, increase accuracy levels, and overcome the obstacles imposed by manual review.
AI Knowledge Bases & Q/A Systems
Our AI-powered knowledge systems centralize your company's data and let users ask natural questions. These solutions are ideal for companies with extensive SOPs, manuals, policies, contracts, technical guides, and training materials.
Our RAG-based “Ask Your Documents” platforms let employees and customers get accurate answers in seconds without manually searching files. We customize each system to your documentation structure and security needs, from internal assistants trained on organizational policies to customer Q&A bots and deep search engines for technical manuals.
AI knowledge bases speed up onboarding, improve compliance, boost productivity, and give teams accurate information anytime, anywhere.
Our Process
AI Chatbots & automation
- AI customer support chatbots
- WhatsApp/Meta AI automation (lead qualification, order tracking)
- Internal HR bots (leave requests, attendance queries)
- Intelligent grievance/complaint classification bots
process automation
- Automating invoice extraction & validation
- Data entry automation
- Email classification and routing
- Document-to-system automation (OCR → ERP input)
document intelligence
- Extracting data from PDFs, forms, contracts
- Auto-detecting violations or compliance issues from large documents
- Summarizing long policies
- Creating searchable knowledge bases
ai knowledge bases & Q&a Systems
- Training an internal assistant on company policy
- Search systems for manuals, SOPs, contracts
- Q/A bots for employees or customers
- “Ask your documents” systems using RAG
Relevant Technologies
Django
AWS
PostgreSQL
Python
Redis
Docker
MySQL
Nginx
React.js
Next.js